Technical Support

Join us, today!

Technical support

Job Description

Are you a tech wiz with a passion for the planet? Do you thrive on troubleshooting and helping others succeed? Then join Pilario’s technical support team! As our first line of defense for clients, you’ll conquer technical hurdles, unlock the power of our industry-leading software, and empower companies to reduce their environmental footprint. Be part of a mission-driven team, make a real difference for the planet.

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Technical Support


Technical Troubleshooting: Be the go-to expert for resolving software issues, answering user questions, and providing clear, concise guidance.

Problem Solving: Investigate complex issues, identify root causes, and craft effective solutions. Sustainability Champion: Educate users on Pilario’s tools and help them translate data insights into real-world environmental impact.

Documentation and Knowledge Sharing: Create and maintain detailed documentation of common issues and solutions to enhance customer self-service options and reduce repeat inquiries.

Teamwork Makes the Dream Work: Collaborate seamlessly with colleagues in Support, Product, and Development to ensure a smooth user experience for everyone.

Continuous Learning: Stay ahead of the curve by learning new technologies and industry trends, keeping your technical knowledge razor-sharp.

Technical Support vacancy


Experience with SaaS applications, cloud platforms, and databases is essential. Bonus points for knowledge of sustainability analysis tools.

Explain complex technical concepts in a way that makes even the greenest tech novices feel like experts. You love a good puzzle and can find creative solutions, even under pressure.

Understand the user’s perspective and have a genuine desire to help them succeed.

Collaborate effectively, share knowledge openly, and bring a positive energy to the team.

A passion for environmental responsibility and a desire to make a positive impact on the planet is a cherry on top!

Join us, today!

We offer competitive compensation, a collaborative work environment, and the opportunity to contribute to meaningful projects that drive sustainability. Join our team and help shape a greener future!

To apply, please submit your resume, portfolio showcasing your frontend development work, and a brief cover letter explaining your interest in working with us and your relevant experience.
Please indicate your level of experience (Medior/Senior) in the application.

Apply Here