Resources · FAQ

Everything you need to know

Explanations to help you understand Pilario’s capabilities, methodology, and integrations.

Sustainability & compliance

Why is it important to enhance sustainability with LCAs?

LCAs provide scientifically robust, quantifiable environmental insights, enabling better decision-making, regulatory alignment, credibility in communication, and long-term footprint reduction.

How can LCAs help with regulations?

LCAs support compliance with CSRD, EU Taxonomy, CSDDD, Green Claims Directive, ESPR, DPP, PPWR and other frameworks requiring product-level impact assessment and evidence-backed claims.

What’s the difference between an LCA and a carbon footprint?

A carbon footprint focuses solely on climate change (CO₂e). An LCA covers multiple environmental impact categories (e.g., water, land use, toxicity, resource depletion). LCAs provide a much richer and more complete environmental profile.

How can Pilario adapt to my sustainability needs?

Pilario scales from basic product footprints to large-scale enterprise modelling, scenario analysis, and customisable reporting, so you can grow regardless of maturity level.

Product & methodology

What datasets and methodologies does Pilario support?

Pilario supports PEF, EN15804, ISO 14040, ISO 14044, and ISO 14067 methodologies. Additional methodologies can be added on request. All relevant impact categories are included in the tool.

Does the tool include the notion of Functional Unit?

Yes. Pilario incorporates functional units directly into its workflow and ensures all results scale accordingly.

Can Pilario assemble components (product + packaging + accessories)?

Yes. A clear distinction can be made between product, primary packaging, and secondary packaging, enabling accurate modelling of final SKUs.

Is Pilario coherent with SimaPro results?

Pilario’s calculation engine is built on models generated in our proprietary software RangeLCA, a modelling solution comparable to SimaPro. As a result, the modelling logic and computed results are coherent with analyses performed in tools like SimaPro. Companies already using SimaPro can also integrate RangeLCA to create internal models and expose them to non-LCA experts through Pilario.

Can Pilario support both expert and non-expert users?

Yes. User roles (viewer, editor, admin, custom roles) allow organisations to democratise LCA and adapt access based on expertise. Furthermore, Pilario offers comprehensive onboarding, live training sessions, knowledge base resources, a 24/7 AI-powered assistant and dedicated Customer Success and Account Managers.

Can Pilario run quick scenarios?

Yes. The scenario engine enables rapid changes to inputs (mass, materials, energy mix, transport, etc.) for fast impact comparison.

Can the results be claimed to be ISO 14040/44/67 compliant?

Yes. All methodologies used in Pilario follow the corresponding ISO standards for LCA and carbon footprinting.

Integrations, data & reporting

Can I integrate primary data from my own supply chain or suppliers?

Yes. You can import primary data directly into models via data uploads, APIs, or custom fields. All fields required by the model are provided as standard, and we can add extra fields to match your preferred way of working. Supplier-specific data can also be integrated.

What are the possible ways of creating a product in Pilario?

Products can be created:

  • Manually via the UI
  • Through batch upload (Excel/CSV)
  • Through API integration
  • Through SFTP/HTTPS pipelines
  • Via synchronised ERP/PLM connections
  • By cloning existing products or using templates
Do you have batch upload capabilities?

Yes. The platform supports batch uploads, allowing you to create or update large sets of data at once using Excel or CSV files. It also offers an SFTP option for automated and recurring data transfers.

Are you able to integrate with my ERP? If so, how?

Yes. Pilario integrates with most ERP systems through REST API, SFTP/HTTPS pipelines, custom field mapping, and external IDs to match ERP product codes. Results can be retrieved through the REST API, allowing your ERP to pull the latest calculations whenever needed.

Can Pilario integrate with Power BI?

Yes. Power BI can connect to Pilario by using the available OpenAPI endpoints to pull data directly into dashboards, or through exported datasets.

If I’m missing data for a product in my ERP, can Pilario provide averages?

Yes. Pilario includes industry average data that can be used when primary data is not available.

How often are integrated datasets and methodologies updated?

Datasets and methodologies are updated when new official versions are released, to ensure alignment with the latest standards and scientific updates.

What kind of reporting can I generate with Pilario?

Pilario allows you to generate downloadable written reports for any product using predefined or custom templates. Reports can be customised to support different levels of decision making and commercial purposes (e.g. short one-pager reports, longer sustainability reports). Product averages can be created in the platform and downloaded in the reports for direct comparisons. Custom defined reports are available under certain licences.

How can I share Pilario results with stakeholders or for public communication?

Results can be shared via exported reports (Excel/Word), API-connected dashboards, scenario comparisons, shareable summaries for external communication, and compliance-ready documentation.

Security, IT & compliance

How often are security assessments or penetration tests conducted?

Security monitoring and testing occur on multiple cadences as part of our ISO/IEC 27001-aligned ISMS: daily alert monitoring, weekly and monthly log and risk reviews, and quarterly internal audits. Formal penetration tests are conducted annually by external experts, complemented by continuous testing through Intigriti’s bug bounty program.

How is data encrypted in transit and at rest?

Data is encrypted in transit using SSL/TLS (HTTPS) and encrypted at rest through the security mechanisms provided by our AWS cloud infrastructure.

Does authentication support SSO and MFA?

Yes. Pilario supports SSO, MFA, and integrations with SAML, OAuth2, and OpenID Connect (EntraID, Google, LinkedIn, Ping, etc.).

Can access permissions be customised based on roles?

Yes. Access permissions can be customised through role-based controls, allowing you to tailor user rights as needed. The application also provides comprehensive audit logs to track key actions and maintain full traceability.

Where is the data center located?

Pilario is hosted in AWS Europe (Ireland), region eu-west-1, which provides strong regional resilience and compliance with European data-handling requirements. The platform is continuously monitored, with automated systems tracking performance and availability through the Pilario status page.

Which browsers are supported?

Pilario supports the latest stable versions of Google Chrome, Mozilla Firefox, and Microsoft Edge (Chromium).

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